Mastering the Business of Medicine & the Doctor-Patient Relationship
by Robert A. Kayal, MD, FAAOS, FAAHKS
WestBow Press


"As much as I love this profession, I love God, my wife, and family much more."

At its core, Kayal’s book is far more than an educational guide on the business of medicine. It is a panoramic snapshot of the life journey that is medicine. From the exuberant highs to the grueling lows, the author does an impeccable job of fusing the unique elements—the "7Cs" (e.g., character, compassion, commitment, etc.)—with faith and business. This concoction yields an enlightening glimpse into both the journey to becoming a physician and the creation of a thriving medical practice while not losing oneself in the process.

Delving into the ever-evolving nature of medicine on a systemic level, Kayal notes that the doctor-patient relationship is muddled with countless intermediaries where practitioners are often at the beck and call of insurance providers. Possibly the greatest deterrent to a quality relationship is none other than “Dr. Google,” whose often unfounded or misleading advice turns patient care into a barrage of “prove-yourself” moments. What Kayal offers is the antidote, showing physicians how to connect with patients where they’re at and providing true value to them while simultaneously navigating the fundamental business elements such as branding and networking.

Interestingly, the author is effectively triaging in his work. On one hand, he is providing invaluable business guidance to practitioners so they can better understand the complexities of advertising and marketing. On the other hand, he is executing flawlessly a blueprint for thorough patient care while also demonstrating to patients the importance of investing their trust in their caregivers. The author's work isn’t an exercise in crunching numbers and relying on research. Instead, it is a direct translation of Kayal’s firsthand experience that directly provides a prescription to physicians to balance a life of faith, family, and medicine without losing themselves. With crisp and concise prose, Kayal’s text is a goldmine of directly applicable guidance for practitioners and insightful reading for all.

RECOMMENDED by the US Review

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