In the new millennium, attitudes and cultures around working have shifted dramatically in just a couple of decades. In generations past, workers would shoulder burdens quietly and suffer for fear of losing their jobs or simply making a scene. These days, the workforce expects a level of respect that is commensurate with their position and skills regardless of the pay grade or social status of their position. It is crucial for employers to create a rapport and trust with their employees not only to maintain their staffing levels but also because research shows how effective these changes are in increasing job satisfaction, loyalty, and even productivity. Utilizing the latest research and case studies from some of the most powerful and important corporations around the world, this handbook will help any business leader adapt to a changing world and not only survive but thrive.

At face value, this book might seem to have a niche audience of those who not only have a position of management or leadership in an organization but can also affect change and are interested in adopting a new and necessary paradigm shift. Yet, at the same time, the advice and examples presented in this book could also prove handy in the possession of someone outside of a leadership role, either looking to enter one with bold ideas or simply trying to improve their work-life by planting these ideas in the heads of someone who can make them a reality. The author’s one-of-a-kind experience in the business and education worlds gives her the hands-on experience to know what is feasible while at the same time allowing her to expertly cite and identify emerging trends and data. Jackson's book should be required reading for anyone accepting a business leadership role in the coming years.

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